Volunteer FAQ’s

How do I Volunteer?
To Volunteer, please click here. Be sure to read the Volunteer Agreement before signing up.

Do you provide childcare for Volunteers?
No. Children are not allowed to accompany anyone during their shifts unless you can carry your infant in a sling or wrap during your whole shift. There is a limited number of jobs that can be done while wearing a baby, so please contact our Volunteer Coordinator at grovemopsvolunteer@gmail.com to be assigned accordingly.

Consignor FAQ’s

What do I do to become a Consignor?

1. Click on the Consign tab. Then click the link to register. There is a $15 Consignor’s Fee through PayPal. Please click Return to The Grove Community Church link on the PayPal receipt page to complete your registration. Once your payment has been completed, you are assigned a Consignor Number and now able to log into your account. This number identifies you and your items for this sale and future sales. The registration fee helps cover the cost of advertising, supplies, paperwork, sale set-up, etc.

2. Enter your items into the tagging system.

3. Print your tags, and attach your tags to your items. Print item tags on white cardstock if you would like to donate unsold items. Print item tags on yellow cardstock if you would like unsold items to be returned.

4. Sign up for a drop-off time. Bring your items to The Grove Community Church at your drop-off time.

Then, we do the rest.

To sign up to consign please, click here.

How much will I earn as a Consignor?
Consignors earn 60% and can enter the Preview Sale at 6 PM. If you consign and volunteer one shift (4 hours), you can earn 65% and enter the Preview Sale at 5 PM. If you consign and volunteer two or more shifts (8+ hours), you can earn 70% and enter the Preview Sale as a Super Volunteer at 4 PM.

What can I sell at the sale?
We accept a variety of items from infant to pre-teen. (Size Newborn to Size 14-16) For details about what we accept and don’t accept, click here.

Is there a minimum number of items I can consign?
Yes. We do have a minimum number of items a Consignor must sell. Each Consignor must consign at least 50 individual items with a total minimum value of $75.

How do I enter and print my items in the tagging system?
If your registration has been activated, you can now begin to enter your items. Please enter a detailed description of your item with the name brand on the top line and the description on the second line. Next, choose the appropriate category for your item. Then you decide the price of your item and if it will be donated after the sale. Lastly, print your tags. When printing tags, please use white cardstock paper for donated items. If you want to pick up your items after the sale please use only yellow cardstock.

For a pricing list and information on tagging, click here.

What does it mean to discount my items?
When entering your tags, you can check a box to discount your items. All items marked as “Discount” will be sold at 50% off during the Discount Sale. Wouldn’t you rather sell your items at a discount than take them back home?

What does it mean to donate my items?
When you are entering your tags, you can also check a box to donate your items, if they do not sell. An item to be donated will have a white tag with a picture of an open hand. All items marked for donating will also automatically be discounted 50% off at the Discount Sale. All donated items will be given to Riverside Life Services.

How do I prepare my items for the sale?
Hang all clothing items on hangers with the hook pointing to the left. Each item or outfit should have one tag. All clothing tags should be placed on the upper right with a large safety pin. Please try to pin the hanger with the tag and safety pin, so your item does not slip off. For smaller items, such as onesies, socks, tights, etc., use a Ziploc and attach the tag to the outside with clear tape. Shoes need to be zip-tied together with the tag attached. For larger items, such as high chairs, strollers, pack-n-plays, etc., attach tags with zip ties or clear box tape. If your item needs batteries, make sure they are included. All battery-operated items will be tested at check-in. If it does not have batteries, we will not accept it.

For more information about preparing your items, click here.

Why do you recommend adult-sized wire hangers?
We recommend adult-sized wire hangers but don’t require them. Your items will sell best when they’re displayed on a hanger properly, not on the floor! Children’s clothing is much less likely to slip off an adult-sized hanger. Wire hangers take up less rack space, and move more freely on the rack, allowing shoppers to look through more items easily.

When can I drop off my items?
Once your registration has been activated, you can sign up for a drop-off time. Drop-off is Thursday, March 13 in Room C-100 at The Grove Community Church. During drop-off, we will be inspecting all items. Items need to be clean, tagged properly, hung properly, and have all working parts. If you need assistance from your car, just ask! We will be glad to help you.

To schedule a drop-off time, click here.

What happens to my items that don’t sell?
Two things can happen to unsold items. Items with yellow tags will be sorted by Consignor Number and given back to the Consignor at pick-up. Items with white tags will be placed in the donate pile. All yellow-tagged unsold items can be picked up Saturday, March 15 between 12 - 1:30 PM. Any unclaimed yellow tagged items will be donated.

For more info about pick-up, click here.

When will I receive the money from my sales?
You can expect your check mailed to you within 2 weeks.

What if I don’t want to pay my Consignor Fee through PayPal?
If PayPal is not for you, you can also register by mail. Please include your name, address, email, phone number, password, and $15 check (payable to The Grove) to

The Grove Community Church
c/o MomCo Children’s Consignment Sale
19900 Grove Community Drive
Riverside, CA 92508.

We will register you and send you an email confirmation that your registration is complete. Please no mail-in registrations after Sunday, February 25.

Do I have to consign to volunteer?
You do not have to consign to Volunteer. Volunteer for one shift and enter the Preview Sale at 5 PM. Volunteer for two shifts and get in at 4 PM. Please read the Volunteer Agreement before signing up. One person per Preview Sale ticket.

Shopper FAQ’s

I’ve never been to a consignment sale before. What should I expect?
First, expect a crowd. Everyone wants great bargains, so please be patient with lines and people. Next, a friendly greeter at the door will tag all personal items, such as strollers* or diaper bags to identify them as personal property upon your entry to the sale.

*Only small umbrella style strollers are allowed at the sale. No double or jogging strollers will be admitted.

If you are shopping for a particular item (e.g. a stroller), head to that area first. Large items go quickly! There are no fitting rooms at our sale. Measure your kids before you come to the sale. Feel free to bring a tape measure to the sale with you, and you can check clothing measurements to ensure a good fit! We also suggest outlining your kid’s foot, cut it out, and bring it with you to check on shoe sizes! All items are sold as-is and all sales are final. Check your items and make your selections before you get to check-out! Anything that you don’t want goes back to the floor.

How do I know how much an item is?
Each item has a tag, with the description and price of the item. Items with missing or altered tags cannot be sold. No exceptions.

What methods of payment do you accept?
We accept the following payments:

• Cash

• Credit Card (Visa, Mastercard, Discover, and American Express)

• Debit Card (Visa and Mastercard)

Sorry, we do NOT accept checks.

California sales tax of 8.75% will be applied to all purchases.

Will everything be on sale during the Discount Sale?
No. Only select items will be discounted at 50% off. Barcoded tags will read “No Discount” or “Discount: NO” if the item can only be sold for full price.

Do you allow shoppers to bring children?
Children are allowed at the sale, but they are your responsibility! If a child accompanies you, they must be with you at all times. The sale is very busy and the lines may be long. We also ask that your children not “test drive” items. The toys at the sale are all consigned items, available for purchase, but not as entertainment for children.

If I buy a large item can you hold it for me while I shop?
Yes, we will hold items for 1 hour while you shop as long as you remain in the building.

How can I get into the Preview Sale?
To shop before the general public, volunteer and/or consign! Consignors can enter Thursday’s Preview Sale at 6 PM. Volunteers of one shift can enter at 5 PM while Volunteers of two or more shifts can enter at 4 PM. You can also purchase an Early Shopper ticket for $10 to shop at 6 PM.